Shipping Policy

At Swimzy Goggles, we know how exciting it is to receive your new goggles! That's why we aim to get your order packed and on its way as quickly as possible.

Order Processing

All orders are packed and dispatched on the next business day after your order is placed.

Orders placed on weekends or public holidays will be dispatched on the next available business day.

Shipping & Delivery Times

We ship Australia-wide using Australia Post.

Our estimated delivery times are:

• Express Post: 2–3 business days

• Standard Post: 5–7 business days

Please note that delivery times are estimates and commence from the date your order is dispatched. Delivery times may vary depending on your location, public holidays and Australia Post's delivery network.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Any current free shipping promotions or discounts will be applied at checkout when the relevant conditions are met.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing your Australia Post tracking number, so you can follow your Swimzy delivery every step of the way!

Delayed or Missing Deliveries

While we do our best to ensure your order arrives on time, occasional delays may occur once your parcel is with Australia Post.

If your order hasn't arrived within the expected delivery timeframe, please check your tracking information or contact us and we'll be happy to assist.

Incorrect Shipping Details

Please double-check your delivery address before completing your order.

If you notice an error, contact us as soon as possible. We'll do our best to update your details before your order is dispatched.

Contact Us

If you have any questions about your order or delivery, please get in touch.

Email: hello@swimzy.com.au

Website: www.swimzy.com.au

Thank you for shopping with Swimzy Goggles! 💙